Chicago Color Label is dedicated to ongoing assistance to all of our valued customers. Our customer service team is always available to help our clients with any queries, concerns, or challenges they may face with our products. Our dedication to providing top-notch customer service and support is unwavering, and we believe that it is a critical aspect of our business that enables us to build lasting relationships with our customers. We firmly believe that our customer’s success is our success, and we are committed to being an essential part of their journey toward achieving their business goals.
For immediate technical support on any of the products we sell, please see below for the support details related to each manufacturer’s product.
Afinia Label Technical Support
Products including: L502, L801 Series, L901 Series, LT5C, etc
Support Page: Afinia Label Support
Support Phone: 952-556-1608
Support Email: su*****@****ia.com
Epson Technical Support
Epson ColorWorks Products
Support Page: Epson Support
Support Phone: 562-276-1340
VIPColor Technical Support
Products including: VP500 Series, VP600 Series, VP700 Series, etc
Support Page: VIPColor Support
Support Phone: 408-715-4080 (Option 2)
Support Email: Please Call Number Above
Bartender Technical Support
For support with Seagull Scientific products
Support Page: Bartender Support
Knowledge Base: Click here
*Active support contract needed for email support
Memjet Printer Maintenance & Troubleshooting Resources
Access practical guides for Memjet printer maintenance, mechanical error troubleshooting, and printhead cleaning to help maintain print quality and resolve common issues.
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Memjet Mech Error Info and Troubleshooting Guide – A complete list of causes and resolution steps for Memjet mechanical errors
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Memjet Printer Maintenance Schedule – Recommended cleaning and preventive maintenance for printheads, rollers, sensors, and other components
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Memjet Printhead Cleaning Guide – Steps to improve print quality and maintain Memjet printheads
Label Printing Training & Tutorials
